User Privacy & Compliance
Account Deletion & Data Erasure
In accordance with UK GDPR (Right to Erasure) and Google Play App Safety requirements, you have complete control over your personal data and account lifecycle on Kermo.
Method 1: Instant In-App Deletion (Recommended)
Immediate self-service removal within your profile
You can instantly delete your account at any time:
- Sign in to your Kermo account.
- Navigate to your Profile Dashboard.
- Scroll down to the Danger Zone card at the bottom.
- Click Delete Account and confirm your password (if applicable).
Your session is terminated instantly and all associated vehicles, records, and preferences are wiped immediately.
Method 2: Email Deletion Request
If you cannot access your account or need assisted deletion
You may also email our data protection team directly to request manual erasure:
Please send the request from the email address registered with your Kermo account. We will process and confirm your deletion request within 48 business hours.
What Data is Deleted?
Complete transparency under UK Data Protection Act 2018
Permanently Deleted
- • Registered name, email & phone number
- • Password hashes & Google OAuth credentials
- • Garage vehicles & custom nicknames
- • Maintenance logs & fuel cost entries
- • Web Push notification subscriptions
- • Road closure alert preferences & home postcode
Data Retention Period
Deleted immediately from active production databases upon confirmation. Backups are rotated and purged within a maximum 30-day lifecycle window.
For further information about our data handling, review our full Privacy Policy.